Flow Builder – One Flow. Every Channel. Limitless Automation.
Chatentra’s Flow Builder gives you one powerful visual workspace to automate customer conversations and business processes across WhatsApp, Instagram, Telegram, Messenger, QR WhatsApp, webhooks, and more. Build your automation once and connect it to the channels your business uses, without switching between different tools.
More than a chatbot builder, the Flow Builder is a complete business automation engine designed to handle simple conversations and complex workflows.
With Chatentra’s Flow Builder, you can:
- Send Messages: Send text, images, videos, audio, documents, and locations.
- Collect Information: Use interactive WhatsApp Forms to collect structured customer data.
- Connect External APIs: Make GET, POST, PUT, and DELETE API requests to external services.
- Connect Google Services: Read and write Google Sheets, save files to Google Drive, create Google Calendar events, and work with Google Docs.
- Create Smart Conditions: Build branching logic based on customer responses, variables, or API results.
- Manage Chat Tags: Automatically tag conversations based on customer actions or flow conditions.
- Manage Contacts: Add or remove contacts from phonebooks automatically.
- Trigger Webhooks: Connect your workflows with Shopify, WooCommerce, and other webhook-enabled platforms.
- Handle Customer Inputs: Accept text, images, PDFs, audio, video, and location data and use them throughout your workflow.
- Reset & Loop Flows: Restart workflows or repeat processes whenever required.
- Duplicate Nodes: Quickly copy existing nodes to speed up flow creation.
- Generate Flows with AI: Create complete automation flows with one click using OpenAI, Gemini, or DeepSeek.
- Import Templates: Start quickly with ready-made flow templates created by your Chatentra administrator.
Build Smarter with AI
You don’t have to build every workflow manually. Chatentra’s AI-powered flow generation can create complete automation flows from your instructions, helping you turn your ideas into working automations in seconds.
One visual builder. Multiple channels. Powerful integrations. Unlimited possibilities.
With Chatentra, your entire customer communication and business automation can run from one intelligent Flow Builder.
