Last Updated: July 17, 2024

• This Privacy Policy describes the policies and procedures of Chatentra Technologies Ltd. (“Chatentra,” “we,” “us,” or “our”) regarding the collection, use, and disclosure of your information when you use our Service. It also explains your privacy rights and how applicable law protects you.

  We use your Personal Data to provide, maintain, and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

  Interpretation and Definitions

  Interpretation

  The words whose initial letters are capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.

  Definitions

  For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interests, or other securities entitled to vote for the election of directors or other managing authority.
  • Company (referred to as “Chatentra,” “we,” “us,” or “our”) refers to Chatentra Technologies Ltd.
  • Cookies are small files placed on your computer, mobile device, or other device by a website that contain details of your browsing history on that website, among other uses.
  • Country refers to Nigeria.
  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data means any information that relates to an identified or identifiable individual.
  • Service refers to the Chatentra platform and related services.
  • Service Provider means any natural or legal person who processes data on behalf of Chatentra. This includes third-party companies or individuals engaged by Chatentra to facilitate the Service, provide services on our behalf, perform related services, or assist us in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated through use of the Service or from the Service infrastructure itself, such as the duration of a page visit.
  • Website refers to Chatentra, accessible at https://chatentra.com/.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  Collecting and Using Your Personal Data

  Types of Data Collected

  Personal Data

  While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

  Usage Data

  Usage Data is collected automatically when you use the Service.

  Usage Data may include information such as your Device’s Internet Protocol address (IP address), browser type, browser version, pages of our Service that you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

  When you access the Service through a mobile device, we may automatically collect information including the type of mobile device you use, your mobile device unique ID, IP address, mobile operating system, mobile Internet browser type, unique device identifiers, and other diagnostic data.

  We may also collect information sent by your browser whenever you visit our Service or access it through a mobile device.

  Tracking Technologies and Cookies

  We use Cookies and similar tracking technologies to track activity on our Service and store certain information. These technologies may include beacons, tags, and scripts used to collect and track information and to improve and analyze our Service.

  The technologies we use may include:

  • Cookies or Browser Cookies: A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or notify you when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use certain parts of our Service. Unless you have adjusted your browser settings to refuse Cookies, our Service may use Cookies.
  • Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons, clear gifs, pixel tags, or single-pixel gifs. These may allow Chatentra to count users who have visited pages or opened emails and assist with related website statistics, such as measuring the popularity of a particular section and verifying system and server integrity.

  Cookies can be Persistent or Session Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted when you close your web browser.

  We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Chatentra
    Purpose: These Cookies are essential to provide services available through the Website and enable you to use certain features. They help authenticate users and prevent fraudulent use of user accounts.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Chatentra
    Purpose: These Cookies identify whether users have accepted the use of cookies on the Website.
  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Chatentra
    Purpose: These Cookies allow us to remember choices you make when using the Service, such as your login details or language preference, providing you with a more personalized experience.

  For more information about the Cookies we use and your choices regarding Cookies, please visit our Cookies Policy or the Cookies section of this Privacy Policy.

  Use of Your Personal Data

  Chatentra may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring usage of our Service.
  • To manage your Account: To manage your registration as a user of the Service and provide access to functionalities available to registered users.
  • For the performance of a contract: To develop, comply with, and perform contracts for products, services, or other agreements entered into through the Service.
  • To contact you: To contact you by email, telephone calls, SMS, or equivalent electronic communications, including push notifications regarding updates, security notices, products, services, and other relevant communications.
  • To provide you with news and offers: To provide news, special offers, and general information about goods, services, and events offered by Chatentra that may be similar to those you have previously purchased or enquired about, unless you have opted out.
  • To manage your requests: To attend to and manage requests made to Chatentra.
  • For business transfers: To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
  • For other purposes: To conduct data analysis, identify usage trends, determine the effectiveness of promotional campaigns, and evaluate and improve our Service, products, services, marketing, and user experience.

  Sharing Your Personal Data

  We may share your personal information in the following situations:

  • With Service Providers: We may share personal information with Service Providers to monitor and analyze use of the Service or to contact you.
  • For business transfers: We may share or transfer personal information in connection with or during negotiations relating to a merger, sale of company assets, financing, or acquisition of all or part of our business.
  • With Affiliates: We may share information with our Affiliates, provided they are required to honor this Privacy Policy.
  • With business partners: We may share information with business partners to offer certain products, services, or promotions.
  • With other users: When you share personal information or interact in public areas with other users, such information may be viewed by other users and may be publicly distributed outside the Service.
  • With your consent: We may disclose your personal information for any other purpose with your consent.

  Retention of Your Personal Data

  Chatentra will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We may retain and use your Personal Data as necessary to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.

  Chatentra may also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except where it is used to strengthen security, improve Service functionality, or where we are legally required to retain it for a longer period.

  Transfer of Your Personal Data

  Your information, including Personal Data, may be processed at Chatentra’s operating offices and other locations where parties involved in processing are located. This means your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

  Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfer.

  Chatentra will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of Personal Data will take place to an organization or country unless adequate controls are in place, including appropriate safeguards for the security of your data and other personal information.

  Delete Your Personal Data

  You have the right to delete or request our assistance in deleting the Personal Data we have collected about you.

  Our Service may provide you with the ability to delete certain information directly from your account.

  You may update, amend, or delete your information at any time by signing in to your Account and visiting the account settings section that allows you to manage your personal information. You may also contact Chatentra to request access to, correction of, or deletion of personal information you have provided.

  Please note that we may need to retain certain information where we have a legal obligation or lawful basis to do so.

  Disclosure of Your Personal Data

  Business Transactions

  If Chatentra is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

  Law Enforcement

  Under certain circumstances, Chatentra may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

  Other Legal Requirements

  Chatentra may disclose your Personal Data in the good-faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of Chatentra.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of Users or the public.
  • Protect against legal liability.

  Security of Your Personal Data

  The security of your Personal Data is important to us. However, no method of transmission over the Internet or method of electronic storage is completely secure.

  While Chatentra strives to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

  Children’s Privacy

  Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

  If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take reasonable steps to remove that information from our servers.

  If we need to rely on consent as a legal basis for processing information and your country requires parental consent, we may require such consent before collecting and using the information.

  Links to Other Websites

  Our Service may contain links to other websites that are not operated by Chatentra. If you click on a third-party link, you will be directed to that third party’s website.

  We strongly advise you to review the Privacy Policy of every website you visit.

  Chatentra has no control over and assumes no responsibility for the content, privacy policies, or practices of third-party websites or services.

  Changes to This Privacy Policy

  We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page.

  Where appropriate, we will notify you by email and/or through a prominent notice on our Service before the changes become effective and update the “Last Updated” date at the top of this Privacy Policy.

  You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy become effective when they are posted on this page.

  Contact Us

  If you have any questions about this Privacy Policy, you can contact us:

  • Company: Chatentra Technologies Ltd.
  • Email: info@chatentra.com
  • Website: https://chatentra.com/contact/